Cancellation Policy
At Myo-Thérapie Équilibre, I strive to offer the best possible experience and ensure that each client receives the attention they deserve. To help manage appointments and accommodate the needs of all clients, I have implemented the following cancellation policy:
- Cancellation Notice: I kindly ask for at least 24 hours’ notice if you need to cancel or reschedule your appointment. This allows me to offer your slot to another client who may be waiting.
- Late Cancellations: Cancellations made within 24 hours of the scheduled appointment will be subject to a cancellation fee. This fee is typically 50% of the scheduled service cost.
- No-Shows: If you do not show up for your appointment without prior notice, a no-show fee equal to the full cost of the scheduled service will apply.
- Emergency Situations: I understand that emergencies and unforeseen circumstances can occur. Please contact me as soon as possible to discuss any special situations, and I will do my best to accommodate you.
- Rescheduling: If you need to reschedule your appointment, please do so at least 24 hours in advance to avoid any cancellation fees.
Thank you for your understanding and cooperation. Your adherence to this policy helps me maintain a high level of service and ensures that all clients have access to timely and effective care.
Loyalty Card Policy
At Myo-Thérapie Équilibre, we value your commitment to your wellness journey. To show our appreciation, we offer a loyalty card program designed to reward your dedication with special benefits. Here’s how it works:
Loyalty Card: Upon joining our membership program, you will receive a Loyalty card. Each time you receive a massage at Myo-Thérapie Équilibre, your card will be stamped.
Stamp System:
- Earn Stamps: You will earn one stamp per massage session. Each stamp is recorded on your Loyalty card.
- Rewards:
- After accumulating 5 stamps, you will receive 50% off your next massage.
- After accumulating 10 stamps, you are eligible for a complimentary 60-minute Swedish massage.
Redemption:
Validity: The free massage must be used within 6 months of earning the 10th stamp. Unused rewards after this period will be forfeited..
Claiming Your Free Massage: Once you have collected 10 stamps, present your Loyalty card at your next visit to redeem your free 60-minute Swedish massage.